Privacy Policy

Team Cash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getteamcash.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Join our waitlist: Email address
• Create an account: Name, email address, phone number, organization name, and role
• Use our financial services: Banking information, tax identification numbers, date of birth, Social Security Number (for identity verification), business documentation, and address
• Contact us: Any information you include in your communications

Information Collected Automatically

When you access our website or services, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage information (features used, actions taken within the platform)
• Location information (derived from IP address)

Information from Third Parties

We may receive information about you from:

• Stripe: Our financial infrastructure partner that processes banking and card services
• Identity verification services: To comply with Know Your Customer (KYC) and anti-money laundering (AML) requirements
• Your organization: If you are added as a team member by an organization administrator

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your accounts
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements (including KYC/AML obligations)
• Send you updates about our services, including waitlist notifications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Protect the security and integrity of our platform
• Enforce our terms and policies

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Stripe, Inc.: For banking services, card issuance, and payment processing. Stripe's handling of your data is governed by their Privacy Policy
• Hosting and infrastructure providers: To operate our platform
• Analytics providers: To understand how our services are used

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, including to:

• Comply with financial regulations and reporting requirements
• Respond to subpoenas, court orders, or legal process
• Protect our rights, privacy, safety, or property
• Investigate suspected fraud or illegal activity

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (financial records must be retained for a minimum of 5-7 years)
• Resolve disputes and enforce our agreements

Waitlist email addresses are retained until you unsubscribe or request deletion.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Employee training on data protection

Our financial services are built on Stripe Treasury, which maintains PCI DSS compliance and bank-grade security standards. Funds held in Team Cash accounts are FDIC-insured through Stripe's partner banks.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction

You may access, update, or correct your account information at any time by logging into your account or contacting us.

Deletion

You may request deletion of your personal information by contacting us at support@getteamcash.com. Note that we may need to retain certain information to comply with legal obligations or complete pending transactions.

Marketing Communications

You may opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. You will continue to receive transactional communications related to your account.

Do Not Track

Our website does not currently respond to "Do Not Track" signals.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: